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Total Annual Revenue
Employee Count
Salesforce NPSP Launch and Application Process
Reduction in data re-entry
Reduction in app process time
The international nonprofit Men Having Babies (MHB) is dedicated to providing gay men with educational and financial support to achieve parenthood through surrogacy.
When we first met MHB, they were considering a transition from Neon CRM to Salesforce's NPSP module. Their current process for grant management included using Alchemer forms and Neon CRM. This solution resulted in significant re-work, manual workflows and dependencies on internal staff to process grant applications.
We were able to assist in migrating CRM data, implementing a streamlined grants and donor management process, configuring a program management process and developing a digital panelist review process within Salesforce NPSP.
We re-imagined the operational experience with MHB.
Together, we:
Men Having Babies was able to automate their full-cycle grant application, adjudication, donation and constituent management process.
This enabled internal operations, marketing and finance teams to greatly reduce time processing applications.
What this meant for MHB:
ShadowRock has been an invaluable partner in our company's transition to Salesforce. They staffed a skilled team that helped guide our implementation from start to finish. ShadowRock's expertise with the Salesforce platform allowed them to quickly understand our unique business needs and propose customized solutions leveraging Salesforce products like Sales Cloud and Service Cloud.
Within just 6-7 months, ShadowRock empowered our team to become self-sufficient with Salesforce through hands-on training and ongoing mentorship. Their responsiveness and commitment to our success are unparalleled. I would highly recommend ShadowRock to any organization looking for an experienced Salesforce architect and implementation partner.
